Nº 18 December 2020

ISSN: 2173-8254

LAS POLÍTICAS PÚBLICAS EN LA ERA DIGITAL: ¿QUÉ APORTAN LAS REDES SOCIALES A LA GESTIÓN PÚBLICA?

Author/s: Yanira Ruiz Paz
Country: México

Since the emergence and application of new technologies in people's daily lives, the different social, political, economic and educational sectors have questioned the consequences of their implementation. In this sense, with the arrival of the Internet, the number of digital platforms increased, and with it, the capacity of interaction of the subjects who use them. In this way, social networks have significantly increased the improvement and innovation of governments and public administrations in recent years. However, there are still contradictions as to whether they increase the transparency or participation of people and to what extent they have transformed the management of public services. The work presented below guides their attention on how administrations have adopted these tools, and whether models for their use and results have been created in some way.